🔒 Information We
Collect
We collect information that you provide directly to us when using our
services:
- Account Information: Name, email address, and
password when you create an
account
- Order Information: Project details, company name,
domain preferences, and
budget when placing an order
- Payment Information: Processed securely through
Stripe — we never store
your card details on our servers
- Communication Data: Messages sent through our AI
Support Hub or contact
forms
📊 How We Use Your
Information
We use the information we collect to:
- Provide, maintain, and improve our web development services
- Process orders, payments, and deliver your website projects
- Send order status updates and project-related communications
- Respond to your support inquiries and provide technical assistance
- Protect against fraud and ensure the security of our platform
🛡️ Data Protection
We implement industry-standard security measures to protect your personal
information:
- Encryption: All data is transmitted over HTTPS
with TLS encryption
- Password Security: Passwords are hashed using
bcrypt before storage
- Authentication: JWT-based secure session
management
- Payment Security: PCI-DSS compliant payment
processing via Stripe
🤝 Information
Sharing
We do not sell, trade, or rent your personal data to third parties. We
may share your information
only in the following cases:
- Service Providers: Payment processors (Stripe)
and hosting providers
necessary to deliver our services
- Legal Compliance: When required by law,
regulation, or legal process
- Business Transfers: In connection with a merger,
acquisition, or sale of
assets
🍪 Cookies & Local
Storage
We use browser storage technologies to enhance your experience:
- Authentication Tokens: Stored in localStorage to
maintain your login
session
- Language Preferences: Your selected language
(EN/AR) is remembered across
visits
- Cart Data: Your product selections are
temporarily stored for convenience
We do not use third-party tracking cookies or advertising trackers.
⚙️ Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we
hold about you
- Correction: Request correction of any inaccurate
information
- Deletion: Request deletion of your account and
associated data
- Data Portability: Request your data in a
structured, machine-readable
format
- Withdrawal: Withdraw consent for data processing
at any time
👶 Children's Privacy
Our services are not directed to individuals under the age of 16. We do
not knowingly collect
personal information from children. If we become aware that a child has provided us with
personal
data, we will take steps to delete such information promptly.
🔄 Changes to This
Policy
We may update this Privacy Policy from time to time. We will notify you
of any material changes
by
posting the new policy on this page and updating the "Last updated" date. Your continued use of
our services after changes constitutes acceptance of the updated policy.
📬 Contact Us
If you have any questions about this Privacy Policy or wish to
exercise your data rights, please
contact us through our
Support
Hub.
We aim to respond to all privacy inquiries within 48
hours.